Terms & Conditions + Legal Information + Privacy Policy


Terms & Conditions, Legal Information, & Privacy Policy                                                                                                                            2021-01


Placement of your order with Brushes by Karen indicates that you have read & accept, without exclusion, all our policies terms and conditions. We reserve the right to refuse delivery if our terms and conditions are not met.  If You Do Not Understand Any of These Terms, Please Ask!


We accept Visa, MasterCard, Discover, or American Express. Orders under $500 can also be paid via C.O.D. Our credit card authorization form must be filled out to our satisfaction and returned to us prior to shipping. If you do not wish to fill out a credit card authorization form, transaction can be made on our online payment center. All custom ordered and imprinted merchandise requires a half deposit at time of order. First time orders and subsequent orders over $500.00 must be guaranteed on a credit card or pre-paid with certified check or money order. Resale # must be given or order may be subject to sales tax.

Orders over $5,000 must be paid via wire/ACH transfer. If $5000 order is not paid by transfer, a 3% credit card fee will be added. All transfer fees are the responsibility of the sender. Any fees taken out of the final received amount will be billed back to client.



Domestic minimums: $100.00 worth of product / must be 3 PCs or more per item/shade/sku.

International minimums: $250.00 worth of product/ must be 12 PCs or more per item/shade/sku. (Sorry — no exceptions to our minimums.)  We are a wholesale company. You must be a reseller within the industry to order. Resale # must be given or order may be subject to sales tax.  Custom, Special Fill, and Printed Orders have Higher Minimums. Please inquire for more details.  Please also note: all price break discounts are based on quantities ordered per sku (not mixed).

SUGGESTION Since we do not take returns – If you are unsure of an item, we will allow you to try one piece of it (one time only) within your “Minimum Met” order.  This way you are not stuck with unwanted merchandise. Re-orders of the same item must be 3/12 PCs. or more.

When calling to place a reorder, please have a previous invoice in front of you to refer to the correct items.  *** Please Know the Exact Name of The Item That You Wish to Order. We Cannot Be Held Responsible for Sending the Wrong Item If We Are Not Given Its Proper Identification.

PROCESSING & DELIVERY To ship all clients in a timely fashion, once the order is placed, we are unable to make any changes. Additional merchandise needs must be treated as a new order and meet our minimums. We require approximately 2 – 3 working days to process STOCK orders (longer for imprinted, special fill, & custom orders). Next Day, 2nd Day Air, Express, Etc. will speed up the time in transit – not our processing time. Rush orders may incur an extra charge. Shipping is done through UPS and DHL (we do not ship through US Postal Service or Fed Ex). We can also ship on a client-supplied UPS or DHL account, however, if there is any case where client refuses the shipping charges, client will be responsible for the original shipping fee, and any other chargeback fees incurred.  Additionally, any future shipments must be prepaid on our UPS or DHL account. Please pay your UPS and DHL bills! Please also note: Client is responsible for all their own importation shipping costs, including duties & taxes.

ERRORS OR PROBLEMS Please report any errors within 48 hours of receipt of order. If you received an item sent in error on our part, we will issue a return label so the incorrect items can be sent back to us, and the correct merchandise will be sent out to you immediately.

DAMAGED ITEMS Please call us, and your local carrier (UPS, DHL, etc.) for a damage inspection within 48 hours of receipt. Be sure to leave the damaged goods in the original shipping carton. We cannot replace a damaged shipment if a proper claim has not been placed with said carrier within said timeframe.

THIRD-PARTY SHIPPING: In lieu of some clients request for delivery of goods to third parties (decorator, fulfillment center, co-packer, drop shipper, friend, etc.); it is the full responsibility of the client to ensure that the goods are received and inspected within 48 hours of receipt and any damages, as a result of shipping, are reported back to us immediately so that courier claim can be made. Other than damage due to shipping, we cannot be held liable for any loss, costs, damages, or charges incurred as a result of delivery of goods to any third-party agency or to specified address as required by the client.  All risk shall pass to the client upon delivery of goods.

In no event shall BBK be liable for any loss of business, loss of opportunity, loss of profits, or for any other indirect or consequential loss or damage whatsoever as a result of negligence of a third party on behalf of clients’ request.

We ask for understanding so that you may be careful in making decisions/choices on delivery of goods and services. As always, we will pack and inspect all shipments with great care before releasing to courier.  Lastly, a Third Party Shipping Agreement form must be filled out and returned to us prior to shipping.

RETURNS Please Order Carefully. We Cannot Accept Any Returns. DO NOT SEND MERCHANDISE BACK WITHOUT CALLING FOR AN AUTHORIZATION NUMBER. ALL RETURNS MUST BE GIVEN AN AUTHORIZATION NUMBER. ALL RETURNS WITHOUT AUTHORIZATION WILL BE REFUSED! Any returns that are given authorization must be in their original and re-sellable condition. Deposits and payments taken against imprinted or custom-made orders are not refundable.

RETURNED CHECKS & FEES There is a $20.00 fee on any returned check. This fee is in addition to the original check amount. Future orders are held until the check and fee are paid in full. Returns and Cancellations are subject to a 15% restocking charge (unless the error was ours). Refunds to credit cards (due to customer error, changes, or cancellation) are subject to a 4% processing charge deducted. If it ever becomes necessary to use the services of a collection agency, the client will be responsible for agency fees, in addition to the amount due to Brushes by Karen.

DEPOSITS, ETC. Deposits and payments taken against imprinted or custom-made orders are not refundable. Clients are responsible for accepting completed custom orders within 30 days of notice of completion. There is a 2% finance charge, per month on all orders past 30 days.

SHIPMENT REFUSALS Once you have placed an order, you or the “ship to party” are responsible for accepting delivery. If an order is returned due to it being refused, if no one is there to accept it, pay the C.O.D. amount, or the supplied address is incorrect – you will be responsible for the shipping charges and 15% restocking fee. If re-shipped, both freight charges will be imposed. No further orders will be shipped until your account is clear. Please make arrangements to accept your shipments.

OUT OF STOCK ITEMS Although we try to keep a large inventory of each item in stock, occasionally out of stock situations occur due to our vast product line. We will do our best to inform you of “out of stock” goods that are known to us at time of order placing, so that you may elect to order an alternate item. If an item becomes out of stock when your order hits the shipping department – we will take this item off your invoice and ship only the in-stock goods. The out of stock items will be written on your invoice for your reference. We have kept our minimum orders low throughout the years and ask that you please re-order any out of stock items on a new, minimum met order. Exceptions are considered on a case-by-case basis. We want to be able to handle your order as efficiently as possible.

DELIVERY DELAYS All shipment dates are estimates only and we shall not be liable for failure to ship “as of a certain date”.  We shall not be liable for loss or damage of any kind, resulting from delay in performance or inability to deliver its products on account of acts of God, Force majeure, fire, labor disputes, accidents, acts of civil or military authorities, war, terrorism, riot, default or delay by supplier, breakdown in manufacturing facilities, machinery or equipment, delays in transportation, or difficulties in obtaining necessary materials, labor, or manufacturing facilities due to such causes or any other cause beyond our reasonable control.

COMPLIANCE AS A PRIVATE LABEL COMPANY YOU ARE PROHIBITED FROM USING OUR COMPANY NAME IN ASSOCIATION WITH YOUR SALES & MARKETING. We are selling our product unbranded, freely throughout the world. It is the responsibility of the importer (yourself) to comply with all your countries rules and regulations for the importation and sale of these goods.  Whether you are seeking your own brand certification, health certification, regulatory, or any other type of claim or seal of approval…you will need to contact the said organization for more information.  Once you sign with an organization, we will work directly with the authorized authorities and do our best to send the necessary confidential documentation needed.  All fees, etc. associated with it are ultimately your responsibility.  The end certification is your brand name that you own.  If anyone else in your country wants to do the same – they must go through the same process for their own brand name.


FORMULATIONS/INGREDIENT LISTS Please check with us before printing your own ingredient labels. Listings are subject to change! As well as formulas, packaging, and ingredient suppliers.

Our stock makeup is pre-labeled with ingredients listed by name (INCI Name) in descending order of predominance, shade name, net weight, and country of manufacture. (The “may contain” section allows us to list one generic label for all shades in the same group).

As a private label (no-name brand) we are not making claims on our formulas.  As the end retailer, you are responsible for your own testing for claim as well as for other purposes that it might be a requirement.  Products that are made gluten-free and Vegan are to the best of our knowledge based on supplier information and formulation procedures. Normal operations involve shared kettles and preparation areas that may contain traces of gluten.

We are producing our natural makeup using natural and certified organic ingredients that we procure from our vendors.  As a private label (no-name brand) our formula, in a whole, is not certified.  Therefore, we are not making this product claim, and neither should you.

“Client affirms that they will not conduct, commission, or be a party to animal testing, nor allow animal testing to be performed by or for submission to regulatory agencies in order to distribute our products in any and all markets.”



Not responsible for typographical errors.  Prices, Terms & Conditions are subject to change without notice.





By purchasing products advertised on this website, the customer agrees to abide by all terms and policies as set forward by Brushes by Karen, Inc. (BBK). BBK products are carefully formulated in strict accordance with the U.S. FDA Good Manufacturing Practices guidelines.

We take pride in our products, and are careful to bring you the very best ingredients and formulations available. Please use our products as suggested. Product Safety The information provided by BBK is for informational purposes only, and we do not make medical claims for our products. BBK products are not intended to diagnose, treat, cure, or prevent disease. If you have any medical questions, speak with your doctor. Products should only be used as directed. Complete ingredient lists are provided on the product label and/or in the accompanying product information. Customers who experience sensitivity or allergy while using our products are advised to discontinue product use and consult a physician. BBK cannot be held liable for misuse of our products. You are solely responsible for the proper use of products offered on BBK. Because each person’s skin is unique, we make no warranties, expressed or implied, regarding the effectiveness of products. You are using products listed on our site at your sole risk and are responsible for all actions and consequences of usage. Always patch test products before use.

You agree to indemnify and hold harmless BBK from and against any and all claims, charges, demands, damages, liabilities, losses, expenses, and liabilities of whatever nature and howsoever arising (including but not limited to any legal or other professional fees and the costs of defending or prosecuting any claim and any other direct or consequential loss) incurred or suffered directly or indirectly as a result of using any product listed on our website.

Legal Disclaimer You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the site without the written permission of Brushes by Karen, Inc. (hereinafter referred to as “BBK”)

While BBK uses reasonable efforts to include accurate and up to date information in the Site, BBK makes no warranties or representations as to its accuracy. BBK assumes no liability or responsibility for any errors or omissions in the content of the Site.  BBK is providing this site and its contents on an “as-is” basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of this site, the information, content, materials or products, included on this site. To the fullest extent permitted by law, BBK disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, BBK does not represent or warrant that the information accessible via this site is accurate, complete or current.  Price, availability and formulation information is subject to change without notice.  BBK will not be liable for any damages of any kind arising out of or in connection with the use of this web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Applicable Law This site is created and controlled by BBK in the State of New York, U.S.A. As such, the laws of the State of New York will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. BBK reserves the right to make changes to its Web site and these disclaimers, terms and conditions at any time. Fraud Protection Program  We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Intellectual Property and Copyright All text, images, and advertising material used within this website are property of Brushes by Karen, Inc. The contents of this website may not be reproduced in whole or in part without express written permission. Brushes by Karen, Inc. may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

Limitation of Liability

Seller’s liability hereunder shall not be greater in amount than the purchase price of the  shipment of the product in respect of which damages are claimed.  In no event shall seller be liable for incidental, consequential, special, indirect or punitive damages.

Not responsible for typographical errors. / Prices are subject to change without notice.       

We do not allow the sale of our items on eBay or similar online auctions.

Copyright ® 2019 Brushes by Karen., Inc.

All rights reserved.  Photos and design are the sole property of Brushes by Karen, Inc.





Name and place of business of manufacturer, packer, or distributor.

(a) The label of a cosmetic in package form shall specify conspicuously the name and place of business of the manufacturer, packer, or distributor.

(b) The requirement for declaration of the name of the manufacturer, packer, or distributor shall be deemed to be satisfied in the case of a corporation only by the actual corporate name, which may be preceded or followed by the name of the particular division of the corporation. Abbreviations for “Company,” “Incorporated,” etc., may be used and “The” may be omitted. In the case of an individual, partnership, or association, the name under which the business is conducted shall be used.

(c) Where the cosmetic is not manufactured by the person whose name appears on the label, the name shall be qualified by a phrase that reveals the connection such person has with such cosmetic; such as, “Manufactured for _______”, “Distributed by ________”, or any other wording that expresses the facts.

(d) The statement of the place of business shall include the street address, city, State, and ZIP Code; however, the street address may be omitted if it is shown in a current city directory or telephone directory. The requirement for inclusion of the ZIP Code shall apply only to consumer commodity labels developed or revised after the effective date of this section. In the case of nonconsumer packages, the ZIP Code shall appear either on the label or the labeling (including the invoice).

(e) If a person manufactures, packs, or distributes a cosmetic at a place other than his principal place of business, the label may state the principal place of business in lieu of the actual place where such cosmetic was manufactured or packed or is to be distributed, unless such statement would be misleading.

Privacy Policy

Brushes by Karen respects your privacy and our site visitors’ information. We do not share, sell, or rent any of the information collected to any third parties and do not intend to do so in the future.

Information Collected: If you request or submit information to us by sending an Email via Info@BrushesbyKaren.com  or by filling out a “contact” form, we may save your Email address as well as any other information you provide. This information may be used to contact you in the future by mail, email, or phone to convey information about our solutions or services that we feel may benefit you.  Your Email and other information will not be sold to any third party.

Information Collected by Others: This notice addresses only Brushes by Karen’s website policy, and does not apply to sites that user access via links from our site. Brushes by Karen is not responsible for the information collecting policies of other sites, for the practices employed by websites linked to or from our website, or for the information or content contained therein. Often, links to other websites are provided solely on the basis that they may contain useful information for our visitors. Users are advised to review the privacy policy of other websites.

Cookies: Your Internet browser has the in-built facility for storing small files (called “cookies”) that hold information which allows a website to recognize your account. Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to the Google Advertising Privacy Notice for more information about tracking cookies for Google AdWords & Google Analytics.

Google AdWords Conversion Tracking: We use Google AdWords Conversion tracker which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through the website. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. These cookies expire within 30 days and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information about Google Conversion Tracking and the ability to opt out.

Google AdWords Remarketing: We use Google AdWords Remarketing which uses cookies to help us deliver targeted online adverts based on past visits to our website. Google uses this information to carefully display adverts on various third party websites across the internet. These cookies are set to expire and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information about the ability to opt out.

Updating, Correcting, and Deleting Personal Information: We use Constant Contact to occasionally send newsletters via email to update and promote monthly specials, etc. We do not use your mail addresses in any way, shape or form, other than to provide the service to you for your account.  Please refer to Constant Contact Privacy Notice  for more information. If you would like to have your personal information removed from our records, please send an email with “Remove from newsletter” in the subject line.

Legally Compelled Disclosure of Information: Brushes by Karen may disclose information when legally compelled to do so: when we, in good faith, believe that the law requires us to do so or for the protection of our legal rights.

Notification of Changes

This policy may be revised at any time as new features are added or changed. We will post those changes prominently so that you will always be informed of the information.


PO Box 1547, Mineola, NY 11501

Phone: 516-739-7788

Fax: 800-739-7711

Email: Info@BrushesbyKaren.com

Website: https://BrushesbyKaren.com